Partner Wholesale Networks is bound by the Commonwealth Privacy Act 1988 (including the National Privacy Principles) (“Privacy Act”), and as such, this policy has been drafted in accordance to the principles concerning the protection of your personal information.
This policy is a public document and has been prepared in light of the National Privacy Principle 5: Openness.
1.1 Partner Wholesale Networks will only collect Personal Information where the information is necessary for Partner Wholesale Networks to perform one or more of its functions or activities. In this context, “collect” means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified.
1.2 Partner Wholesale Networks collects Personal Information primarily to supply customers with the products and services ordered. Partner Wholesale Networks also collects and uses Personal Information for secondary purposes including (but not limited to):
1.3 Partner Wholesale Networks will take reasonable steps to notify individuals (including, but not limited to, our customers) of the matters listed below at or before collecting any personal information. This includes if the information is collected from someone else.
1.4 Where it is not practicable for Partner Wholesale Networks to notify individuals of all of the Collection Information before the collection of Personal Information, Partner Wholesale Networks will ensure that individuals are notified of the Collection Information as soon as possible after the collection.
1.5 Partner Wholesale Networks will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. Where possible, Partner Wholesale Networks will collect Personal Information about that Individual from that Individual.
2.0 Use and Disclosure
2.1 Partner Wholesale Networks will not use or disclose personal information about an individual for a purpose (secondary purpose) other than the primary purpose of collection unless:
2.2 Partner Wholesale Networks Uses Personal Information primarily for the purposes listed in 1.2 above.
2.3 If Partner Wholesale Networks conducts any Direct Marketing to individuals it will ensure that:
2.4 Partner Wholesale Networks may also use Personal Information for reasons related to law enforcement or internal investigations into unlawful activities.
2.5 Partner Wholesale Networks may Disclose Personal Information to related or unrelated third parties if consent has been obtained from the individual. This will include obtaining the individual’s consent for Disclosures made under the credit reporting requirements of the Privacy Act.
2.6 Partner Wholesale Networks may Disclose Personal Information to law enforcement agencies, government agencies, courts or external advisers where permitted or required by law.
2.7 If a Disclosure is not for a Primary Purpose; is not for a related Secondary Purpose; or upfront consent has not been obtained, Partner Wholesale Networks will not Disclose Personal Information otherwise than in accordance with the exceptions set out at 2.5 to 2.7 above.
2.8 Partner Wholesale Networks will not use Personal Information without taking reasonable steps to ensure that the information is accurate, complete and up to date.
2.9 Partner Wholesale Networks does not generally sell or share its customer lists on a commercial basis with third parties but if it did, it would only do so if we had the appropriate consent of the individual involved.
3.0 Information quality
3.1 Partner Wholesale Networks will take reasonable steps to ensure that the information it collects, uses and discloses is accurate, complete and up-to-date.
4.0 Information security
4.1 Partner Wholesale Networks requires employees and contractors to perform their duties in a manner that is consistent with Partner Wholesale Networks’s legal responsibilities in relation to privacy.
4.2 Partner Wholesale Networks will take all reasonable steps to ensure that paper and electronic records containing Personal Information are stored in facilities that are only accessible by employees of the company for the sole purpose of performing their job.
4.3 Partner Wholesale Networks will review, on a regular and ongoing basis, its information security practices to ascertain how ongoing responsibilities can be achieved and maintained.
4.4 Partner Wholesale Networks will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose.
5.1 Partner Wholesale Networks’s Privacy Officer will be the first point of contact for inquiries about privacy issues. Individuals wishing to make an inquiry or complaint regarding privacy should do so by contacting Partner Wholesale Networks’s Privacy Officer.
5.4 On request by a person, Partner Wholesale Networks will take reasonable steps to let the person know, generally, the sort of personal information it holds, for what purpose, and how it collects, holds, uses and discloses that information.
6.0 Access and correction
6.1 Partner Wholesale Networks will allow its records containing Personal Information to be accessed by the individual concerned in accordance with the Privacy Act.
6.2 Partner Wholesale Networks will correct its records containing Personal Information as soon as practically possible, at the request of the individual concerned in accordance with the Privacy Act.
6.3 Individuals wishing to lodge a request to access and/or correct their Personal Information should do so by contacting Partner Wholesale Networks’s Privacy Officer.
6.4 Partner Wholesale Networks may charge a fee for processing an access request.
7.0 Anonymous transactions
7.1 Partner Wholesale Networks will not make it mandatory for visitors to its web sites to provide Personal Information.
8.0 Transferring personal information overseas
8.1 Partner Wholesale Networks will only send Personal Information to an unrelated organisation overseas where:
“Collect” means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified.
”Collection Information” means the information outlined in 1.3 notified to individuals prior to, or as soon as practical after, the collection of their Personal Information.
”Direct Marketing” means the marketing of goods or services through means of communication including written, verbal or electronic means.
”Disclosure” generally means the release of information outside Partner Wholesale Networks.
“Individuals” includes any natural persons and legal entity as defined by the Corporations Act.
”Opt Out” means an individual’s expressed request not to receive further Direct Marketing.
”Personal Information” means information or an opinion (including information or an opinion forming part of a database), whether true or not and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.
”Primary Purpose” is the dominant or fundamental reason for information being collected in a particular transaction.
“Privacy Act” means the Commonwealth Privacy Act 1988 (including the National Privacy Principles).
”Reasonable Expectation” means a reasonable individual’s expectation that their personal information might be Used or Disclosed for the particular purpose.
”Use” means the handling of Personal Information within Partner Wholesale Networks.
Contacting Partner Wholesale Networks
Name: Alex Kontouris
Position: Privacy Officer
Email: firstname.lastname@example.org (all hours – processed during business hours)
Postal: P.O Box 554, South Melbourne, VIC. 3754
(all hours – processed during business hours)
Fax: 1300 309 953
(all hours processed during business hours)